Maintenance Plan Customers Experience a Less-Than-Three-Percent Failure Rate
If you have dealt with a major issue this summer, our maintenance customers have not!
Let’s Chat!
Do you notice anything different about our site? Take a look at the bottom right corner of the screen… We are now offering live chat to be able to serve you better!
Lauryn and Liz from our customer care team are standing by to help you with anything you need.
Our customer care team is here to ensure your job goes off without a hitch!
We want to make sure you get answers to your questions as soon as possible, in a way that works best for you. Need to book an appointment? Not sure what is wrong with your system? Can’t get your thermostat to work? AC out? Lauryn and Liz can help or get you in touch with the correct member of our team ASAP.
Our Commitment to Professional Service
Every member of our team believes in providing you with the highest level of respect and professionalism. We know that when you are having a problem with your HVAC system, it is a very big deal that needs to be fixed right away. We are always looking for ways to make your life easier and be able to communicate with you more effectively.
If chat is not your thing or you reach us outside of our chat hours, you can always give us a call at 919-646-2940 or email us at Service@TowerHeatingandAir.com. Our phone is answered 24 hours a day, 365 days a year.
Now you can call us or chat with us for scheduled or emergency same-day service 24/7/365—including holidays.
Professional and prompt, experienced and efficient, reliable and honest—that’s the Tower team!
Spring Maintenance… But Make it Efficient
Seasonal checkups for our Peace of Mind Membership customers begin this month so that the first time you turn on your air conditioning unit in the spring it’ll be ready to go. In addition to cleaning your system, we will perform an in-depth safety check to ensure that your unit will run smoothly all season.
Common Summer AC Problems and How to Prevent Them
Keep cool all summer long by recognizing these seven common summer AC problems and how to prevent them.
Our Maintenace Plan Saves More Than it Costs…
Our Peace of Mind customers have less than a 2% failure rate!
Who You Gonna Call? Tower Heating & Air
Let’s talk about problems that are happening with your AC system and when you need to give our “Heat Busters” a call.
It Might Not Feel Like It, But Spring is Coming: Is Your HVAC System Ready?
Contact us to have your AC unit cleaned and prepared for warm weather and avoid turning it on to discover that it is not working correctly.
Six Signs Your AC Unit May Be Broken
Besides your home staying at a stagnant 90 degrees, there are other signs that your air conditioning unit may be broken. Recognize the signs and reach out to us for repairs.