Category: About Us

Do you notice anything different about our site? Take a look at the bottom right corner of the screen… We are now offering live chat to be able to serve you better!

Lauryn and Liz from our customer care team are standing by to help you with anything you need.

Our customer care team is here to ensure your job goes off without a hitch!

We want to make sure you get answers to your questions as soon as possible, in a way that works best for you. Need to book an appointment? Not sure what is wrong with your system? Can’t get your thermostat to work? AC out? Lauryn and Liz can help or get you in touch with the correct member of our team ASAP.

Our Commitment to Professional Service

Every member of our team believes in providing you with the highest level of respect and professionalism. We know that when you are having a problem with your HVAC system, it is a very big deal that needs to be fixed right away. We are always looking for ways to make your life easier and be able to communicate with you more effectively.

If chat is not your thing or you reach us outside of our chat hours, you can always give us a call at 919-646-2940 or email us at Service@TowerHeatingandAir.com. Our phone is answered 24 hours a day, 365 days a year.

Now you can call us or chat with us for scheduled or emergency same-day service 24/7/365—including holidays.

Professional and prompt, experienced and efficient, reliable and honest—that’s the Tower team!